In today’s climate, small businesses find themselves balancing two competing priorities: navigating uncertainty while continuing to grow. From inflation and rising healthcare costs to shifting compliance requirements, scaling a business has never felt more complex.
Sophie Raffel has spent nearly four years at Justworks as a Senior Product Marketing Manager, focused on understanding what makes small businesses tick. Her background spans everything from public sector projects at Deloitte to ecommerce at Walmart. Having grown up with parents who are both sole proprietors, she’s seen the small business struggle up close and personal.
Sophie Riese runs the market research function at Justworks. She believes that empathetic insights are the key to delivering exceptional experiences, and is passionate about helping small businesses and non-profits succeed. She is also on the board of a small Brooklyn-based arts non-profit, and has launched her own businesses in the past, giving her first-hand knowledge of the challenges facing small businesses.
Scale your business and build your team — no matter which way it grows. Access the tools, perks, and resources to help you stay compliant and grow in all 50 states.
Our mission is to help entrepreneurs and businesses grow with confidence. We do this with a simple and friendly platform, expert support from real people when it’s needed, and access to corporate-level benefits that ensure people feel secure and valued.


